🔄 Return Policy - FROZEN

At FROZEN ACCESSORIES, customer satisfaction is our priority! 💎✨

If you're not completely happy with your purchase, you can request a return under the following conditions:

📌 Return Conditions:

1. Return Period: You can request a return within 7 days from the date of delivery.
2. Product Condition: The item must be unused, in its original condition, with all packaging and tags intact.
3. Non-Returnable Items:
   • Customized or personalized items.
   • Used or damaged accessories after delivery.
   • Grills (for hygiene reasons).
4. Proof of Purchase: A receipt or order number is required.

🚚 How to Request a Return:

1. Contact us via email or WhatsApp with your order number and a product photo.
2. We will review your request and respond within 48 hours.
3. If approved, we will provide you with the return shipping details.
4. Return Shipping Costs: The customer is responsible for return shipping fees unless the product is defective or incorrect.
5. Once we receive and inspect the item, the refund will be processed within 5-10 business days to the original payment method.

📩 For inquiries: Please contact us at [Your Email or Phone Number]

⚠️ Note: FROZEN ACCESSORIES reserves the right to refuse returns that do not meet the above conditions.

Thank you for shopping with us! 🧊💙 Frozen